An overview of SEMA's solutions

A leading supplier of marketing services and information technology in Australia, SEMA provides information management solutions to create Informational Advantage for its clients. This expertise is delivered through our Communications Hub and Information Hub, managed by our professional team.

SEMA's focus is helping our clients manage their customer interactions and customer support, both front and back office, to deliver integrated cross-channel customer experience to grow customer value. Our clients benefit from customer communication management outsourcing to SEMA by:

• Managing complexity of customer engagement in the digital world
• Enable relevant conversations with our clients' customers
• Gain significant data insight and data management capabilities

Our highly-secure Government Hub, which ensures absolute integrity of data visibility, hygiene, replication and access, is a specific focus on the special requirements of governments and governance.

SEMA has a heritage in the provision of essential mail and fulfilment services, and a reputation for personalised service and significant flexibility in our approach to data – its management, usage for better decisions and conversations, and its display and application.

More with less

More than ever before we are being asked to achieve more with less. More creativity, more uniqueness, more relevance, more technical sophistication, and of course more responses and uptake. All with smarter use of budgets.

We take learnings, insights and intelligence from partnerships with our clients and build solutions to solve their business problems. A task much easier together than if attempted alone.

Keeping up-to-date with the latest tools and technology may not be your core business but it is ours.

Our solutions are innovative, link seamlessly with your internal technologies and deliver real value underpinned by the actions of your customers.