Your Informational Advantage
SEMA Government Hub

Public sector leaders are developing solutions centered around communities, and joining-up (integrating) government, seeing more positive potential with informed and engaged citizens and stakeholders.*

There is an increasing recognition of the power of information. Current information technology can improve and modernise government approaches to the administration and delivery of public services.

 

Information and access to that information via digital formats is driving both the pace of change and the levels of engagement across governments and with its communities. This is helping governments realise significant outcomes in the management of government and services:

  • Cost reductions
  • Increased community and intra-government engagement
  • Compliance and accountability
  • Improvements to citizen service delivery

At SEMA we recognise that Governments have highly-specific requirements and are hungry for change. To meet these specialised needs, SEMA has a focussed service delivery to provide end-to-end outsourced solutions for critical and data-sensitive processes. We service all levels of Government in Australia and the Asia Pacific region with specialised digital and data capabilities in high-volume, time-critical, 100%-accurate environments.

We have established our reputation in the industry for the successful management of high-profile, high-risk and secure applications. In our experience in handling secure government personal data, SEMA has never had a breach of security or privacy, making SEMA a secure and trusted provider to Australian government organisations at Federal, State and Local government levels for almost three decades.

International and national recognition

Our capabilities have been recognised through several awards:

  • 2009 AIIA Innovation Awards – State Winners and National Finalists in e-Government and eLearning in partnership with the Australian Curriculum and Research Council for the design and development of the My School website
  • 2009 The Stevies International Business Awards – Finalist for Support Team of the Year for Elections ACT: Electronic Capture of Ballot Paper Data and Support Department of the Year for NSW DET: National Test Administration
  • 2008 The Stevies International Business Awards – Winner Best Support Organisation for AEC for delivery of seamless execution of the highest risk project with 100% on time delivery and accuracy

Our credentials

Our federal clients include the Australian Electoral Commission, the Australian Taxation Office, Medicare and the Department of Parliamentary Services. Our major state government clients include the New South Wales Department of Education and Training on behalf of which we manage the National Assessment Program for school testing, as well as the Queensland Treasury and the Victorian Electoral Commission.

On behalf of the Queensland Treasury, we have managed the Annual Benefit Statements for QSuper (now a private organisation) for the past ten years and we provide the back-end accounts receivables processing to the Office of State Revenue, in partnership with the Commonwealth Bank.

In the Local Government field, we provide document management services to more than 70 Councils in New South Wales, Queensland and South Australia, including provision of online systems for delivery and payment of rates notices. Recently we added the Moreton Bay Regional Council to our portfolio of local government clients, for whom we supply various notice production services.

* IBM Global CEO Study: The Government of the Future, Messages & Insights, July 2008.

 

1800 009 544

Contact SEMA today and find out how you can leverage Your Informational Advantage®

Your Informational Advantage is the competitive advantage you gain when your unique data (market, process and customer) is leveraged to individualise communications and maximise your business performance.

© SEMA Group Pty Ltd ABN 58 002 012 320