Overview

"Never take the advice of someone who has not had your kind of trouble" - Sydney J Harris

We may not be a glass of water...
but we are very refreshing! 

After 27 years in the direct marketing industry there isn’t much trouble SEMA’s Consulting business hasn’t seen.  We’ve seen the simple slip-ups, the cost crises, the campaign failures, and the technology troubles of 100s of customer organisations. 

So when we give advice it’s coming from deep, sleeves-rolled-up experience.  We’ve shared both the sleepless nights and the relieved smiles of our clients as we’ve helped them grow their businesses. 

That makes us different from others who are vendors of particular hardware or software solutions.

We only give advice on what we know best, and what we know best is that clients can acquire, retain and grow customers if they have a clear structure, remove costs, improve customer service and integrate their business with leading tools and technology. 

So we help clients prioritise issues, fix roadblocks, reduce costs, resolve operational problems, develop continuous improvement programs and create new levels of customer satisfaction to drive business success. 

SEMA's Consulting delivers the advantage of synergy between practical consulting, international-grade IT and execution muscle.  With a core focus of driving customer acquisition, retention and growth, our Consulting service is an integral element to our fully integrated direct marketing business.