Packaging requirements for stock deliveries

These instructions are the delivery standards that all suppliers must adhere to when delivering stocks and materials to SEMA. Failure to comply with these packaging requirements may result in the goods not being accepted at the time of delivery or additional materials handling charges being applied.

Delivery locations

For address locations of our four offices, see our page on where we are.

Delivery times

Our standard hours of operation are 7.00am to 5.30pm, Monday to Friday.

For urgent deliveries outside these hours, contact the Logistics Manager of the office the delivery is being made to:

• Sydney – (02) 9554 0509 or 0414 955 404
• Brisbane – (07) 3866 8562 or 0487 102 054
• Melbourne – (03) 9927 5442 or 0429 927 548
• Adelaide – (08) 8162 9541 or 0438 297 194

Note that deliveries outside of our standard hours may attract a surcharge.

Delivery standards

• All deliveries are to be carton packed and shrink wrapped on standard pallets. Skids are not acceptable except for a delivery of 24 cartons or less
• All pallets are to conform to the Australian Standard of 1170 mm wide by 1170 mm long by 1350 mm high, maximum, including the pallet
• Pallet weight including the stock should less than 1000 kg
• Carton weight must be less than 20 kg
• All pallets should be of a uniform size. Cartons stacked on pallets should not extend beyond the perimeter of the pallet and should be stacked in such a way as to maximise stability
• The whole pallet and contents are to be shrink-wrapped with protective corners if applicable, and externally labelled on at least two sides, identifying the:
  • client
  • item description
  • item code
  • number of items per carton x the number of cartons = the number of items per pallet
• Different items are not to be mixed in cartons or delivered on the same pallet

Delivery dockets

All deliveries must be accompanied by a delivery docket containing the following details:

• Purchase Order Number
• Supplier name and phone number
• Client name (if different to the above)
• Contact name at SEMA
• The item description and product code
• Total quantity per item
• Number of cartons per item
• Number of pallets per item
• If it is a full or part delivery

Important to remember

All goods received are subject to SEMA's confirmation at the completion of the receiving process. All deliveries are to be in cartons with labels applied to the side of each, identifying the client, the item description, the item code and the quantity per carton. All voucher or serial numbered stock must be delivered in sequential order. Paperwork must be supplied with quantity, sequence number range supplied, quantity ordered, quantity delivered, and purchase order number.

All laser-based stocks must be received by SEMA two days prior to production to ensure that the stock is acclimatised prior to laser printing commencing.