Case studies

Banking - Bank of Queensland

SEMA delivered a fully integrated end-to-end campaign management solution. This included a return mail handling facility and provided the ability to run multiple campaigns with a mechanism to track the campaign response as well as additional fulfillment services...

Telecommunications - TELSTRA

SEMA designed, implemented and manages a customer communications management system developed specifically for TELSTRA...

Government - Australian Electoral Commission

SEMA's SecurityMail business implemented an on-line archival and retrieval solution enabling all AEC staff to seamlessly access documents from an electronic archive in seconds rather than days...

Consulting services - Less delay, more profit

A strategy was designed and implemented that took into consideration all aspects of the existing processes and future business goals...

Consulting services - More sales, less waste

A strategy was designed and implemented that took into consideration the needs of all operational areas with a focus on sales and legal requirements...

Consulting services - Service up, costs down

A strategy was designed and implemented that took into consideration the automation of client facing tools and self assessment...