Case studies

	Telstra - Blitz Campaign When Telstra decided to give a large number of its consumer base the opportunity to receive "a gift for being with Telstra", they sought out our assistance. We worked closely with all levels of Telstra and their partners to deliver an end-to-end solution.
	Royal Children's Hospital Royal Children's Hospital Foundation approached SEMA, to find ways to improve their strategy and operations (with specific focus on donor engagement via contact centre). Their goals were cost reductions, increase in donations and removal of internal associated overheads
	Banking - Bank of Queensland SEMA delivered a fully integrated end-to-end campaign management solution. This included a return mail handling facility and provided the ability to run multiple campaigns with a mechanism to track the campaign response as well as additional fulfillment services...
	Telecommunications - TELSTRA SEMA designed, implemented and manages a customer communications management system developed specifically for TELSTRA...
	Government - Australian Electoral Commission SEMA's SecurityMail business implemented an on-line archival and retrieval solution enabling all AEC staff to seamlessly access documents from an electronic archive in seconds rather than days...
	Consulting services - Less delay, more profit A strategy was designed and implemented that took into consideration all aspects of the existing processes and future business goals...
	Consulting services - More sales, less waste A strategy was designed and implemented that took into consideration the needs of all operational areas with a focus on sales and legal requirements...
	Consulting services - Service up, costs down A strategy was designed and implemented that took into consideration the automation of client facing tools and self assessment...