ISO/IEC 27001:2013

BSI Group – Information Security Management System SEMA, as a strategic imperative, has embraced the requirement to move to and achieve ISO/IEC 27001:2013 accreditation: To demonstrate that we comply with industry best practice; To respond to our Client requirements in relation to the security of their data; To comply with legal and legislative requirements; To […]

Read more

ISO 9001:2008

BSI Group – Quality Management System ISO 9001:2008 SEMA operates a management system that complies with the requirements of: AS/NZS ISO 9001:2008. The scope of certification is: Provision of mail processing and distribution services Imaging and response services Electronic publishing services Software design, development and support Document and form design Laser printing and computer bureau.

Read more

Bulk Mail Partner

Bulk Mail Partner SEMA, awarded the status of Bulk Mail Partner in recognition of successful implementation and commitment to the ongoing use of quality processes and tools in the production and lodgement of bulk mail. Process Improvement Program (PIP) Electronic Lodgement of Mailing Statements (eLMS) Customer Barcode Quality Assurance (CBQA)

Read more

Environmental Excellence

Environmental Excellence Awarded to SEMA for ethical and environmental practices throughout Australia.

Read more

Business Excellence

SEMA awarded Privacy Act Compliance Certificate  

Read more

Workplace Gender Equality Act 2012

Workplace Gender Equality Act 2012 (Act). SEMA is compliant with the Workplace Gender Equality Act 2012 (Act).

Read more

Environmental Sustainability Policy

SEMA’s Environmental Sustainability Policy SEMA has formulated an Environmental Sustainability Policy that is aligned to the requirements of AS/NZS ISO 14001 and the Environmental Protection Act. SEMA’s Environmental Policy is as follows: Environment Statement SEMA recognises the importance of the environment in Australia and globally. The company supports balanced measures to protect the environment. The […]

Read more

I would just like to pass on our gratitude to SEMA Vic and NSW for the achievement of getting our carbon dm campaign out the door on time with minimal issues.

Origin Energy - Customer Fulfilment Manager

In consultation with SEMA, the newsletter was revolutionalised into a highly personalised, targeted eNewsletter with an equally personalised print alternative (to fulfil bounce backs and for customers who express a preference to receive a printed newsletter).

NAB

We would recommend SEMA to businesses looking to work with a team of dedicated professionals who understand what your needs are and how to translate that understanding into the deliverables you desire. SEMA offer a consultative relationship over a vendor-customer based model and provide expertise in alternative solutions that you may not have thought of (you don’t know what you don’t know).

Lumo Energy - Elenore Lannigan, Fulfilment Manager

During a high profile crisis response project involving a global brand, the logistical challenges of communicating with customers became apparent during a fast-paced, uncertain environment and legally sensitive corporate crisis. We engaged SEMA to assist in a rapid response campaign that involved printing, collating and sending high-quality communications and fragile packages to customers. Their professionalism in managing this difficult project was second-to-none.

Go Crisis Management - Elmarie Marais

We have worked with SEMA for many years across a wide range of mailings; from stylised campaign DMs to BAU communications. What really makes them stand out is the level of service they provide and their advanced knowledge of data. The people genuinely care about their clients and the quality of work, and they’re always responsive and highly professional. Our data is complex; requiring sophisticated programming and SEMA have been consistent in providing clear and accurate DM communications for our donors/customers.

Charity organisation

I have always found SEMA staff helpful and very efficient. Having several thousand files on site with SEMA means that in emergency situations it necessitates a request for file to be scanned urgently. They respond quickly and regularly exceed my expectations. Similarly whenever we query any scanned documents they are very responsive to investigate and provide us answers and or solutions. I can recommend their services and would be more than happy to talk to any prospective clients.

Mackay Regional Council - Chris Wilesmith - Mackay Regional Council

The Examinations team had a very positive experience working with SEMA. The customer service provided and knowledge of printing was of a very high standard. I personally enjoyed working with the SEMA team. I would recommend SEMA to other universities if they were to approach you for examination printing.

ACU - Nik Linnell – National Manager TE&R, Student Administrative Services

SEMA is your only logical choice to handle
these crucial tasks

With over three decades of experience behind us, our history of excellence makes SEMA the obvious choice. At SEMA we constantly strive to deliver better results for our clients, such as:

Want to find out how SEMA can assist with your business communications?

Simply enter your details below, and we'll get back to you within 24 hours. you'll receive a free consultation with one of our delivery experts, who'll answer any questions you may have.